Categories
Web Analytics Wednesday

Web Analytics Wednesday – why no Vancouver?

Vancouver needs a Web Analytics Wednesday. Given the number of people up here with expertise in Analytics, the number of companies using and making decisions based on their metrics and the variety of vendors with clients, we should have something going on. But we don’t. Why? Anyone interested in helping me put one together? There […]

Categories
Remainders

This week’s remainders

The Web Analytics Solution Profiler (WASP) – Stéphane Hamel’s web analytics Firefox extension. Indeed – A reasonable job search engine and a Canadian version too! Diarised – makes it easier to coordinate a meeting pick a meeting time across a group of people. Of course, we wouldn’t need this if people just kept their calendars […]

Categories
Remainders

This week’s remainders

SEOmoz – Rand’s best practices for title tags. Anil Batra – behavioral targeting hack (or on a budget). A sweet idea I’ll have to test out one day soon. The WebAnalyticsBook launches it’s web analytics job board – A nice (but slugglish interface) to help you find your next career in web analytics. Eric Peterson’s […]

Categories
KPIs Search Analytics

Are you watching the ‘broken’ parts of your site?

In web analytics, we all can get a bit too focussed on how our/the site is doing in relation to the KPIs that you measure against. But are you watching the ‘broken’ parts of your site? I do, and here’s some suggestions on things to look for: Errors Most analytics programs gather error reports. They […]

Categories
Remainders

This week’s remainders

Intuitect – a visio add-on designed for user experience folks, with loads of features. SiteVista – testing platform for e-mail (and web pages) so you can see how they will look in various clients. Beneath the surface of search – Brian Klais offers up some interesting SEO KPIs. Podcast maker – Potion Factory’s podcast assistant […]

Categories
Web Analytics

My 2007 web analytics (and a couple other) predictions

I will post on this site more frequently. No where near Avanish, somewhere between Eric and Robbin Scorecards in Excel (the defacto for many of us doing analysis) will finally get a look and tweak from user experience designers and help us all to better visualize our data, results and identify problems. “Actionable” information and […]

Categories
Brand Experience

Assessing customer likes and dislikes

Three great questions to ask every customer (from Artie Issac): “What, if we stopped doing it, would make you love us more?” This seems odd, but it’s much easier to stop doing something than to start doing something new. “What, if we stopped doing it, would make you leave us forever?”  Again, what should we never stop […]

Categories
Brand Experience E-mail Marketing

The best ‘your order has shipped’ e-mail ever

From a recent order on CDBaby.com Your CDs have been gently taken from our CD Baby shelves with sterilized contamination-free gloves and placed onto a satin pillow. A team of 50 employees inspected your CDs and polished them to make sure they were in the best possible condition before mailing. Our packing specialist from Japan […]

Categories
Remainders

This week’s remainders

Sorry for the lack of posts lately. Just wrapped up the second of my UBC Web Analytics courses. Should be back to normal soon. In the meantime some remainders to enjoy: Clearification – I’m not a big Microsoft fan, but their latest Rushmore-ish campaign with comedian Demetri Martin (who was recently on Just For Laughs) […]

Categories
Miscellany

Why is it that PC’s lack any reasonable way to take a screenshot?

At the office I’m forced to use a PC for some of my work as our IT department does not want to support Macs internally (for fear of their jobs likely). For those who don’t know, I’m a Mac guy. I like Macs better, do better work on them, am more productive and enjoy the […]