Those of you in Vancouver: Gerry McGovern is coming to town on May 10-11 for one of his ‘Creating Customer-Centric Websites’ masterclasses. Sadly I won’t be able to take this one in as I’ll just getting back from the EMetrics Summit and am stuck in meetings. I used Gerry earlier in the year for some design planning (leveraging his Customer Carewords process) and he has a lot of solid ideas around the design of sites focussed on customer needs.
Can’t make it? Gerry is also appearing at Jared Spool’s UI12 Conference November 5-8 in Cambridge, MA.