The latest version of Usability News from the Software Usability Research Lab at Wichita State University has a great piece on the Top Ten Mistakes of Shopping Cart Design Revisited: A Survey of 500 Top E-Commerce Websites.
If you are a WAA member, the Web Analytics Association is presenting a webcast with Eric Peterson entitled Web Analytics is Easy! scheduled for 12pm EST on Wednesday, August 29. The event is free, space is limited.
Speaking of the WAA, Robbin Steif posted an interesting article on Measuring Offline Conversions that’s worth a read for those wanting to track sales that fullfill offline.