Google decided in 2009 to apply its prowess at technical research and analysis to find out what made great managers stand out from merely good or bad ones. It analyzed mountains of performance reviews, surveys, and other sources of information and submitted them to extensive crunching, pulling apart “more than 10,000 observations about managers—across more than 100 variables,” according to the paper. The main result was a list of “eight good behaviors.”
1. Be a good coach.
2. Empower your team and don’t micromanage.
3. Express interest in team members’ success and personal well-being.
4. Don’t be a sissy: Be productive and results-oriented.
5. Be a good communicator and listen to your team.
6. Help your employees with career development.
7. Have a clear vision and strategy for the team.
8. Have key technical skills so you can help advise the team.